The Ultimate IPMA SCP flashcards Study guides, Class notes & Summaries
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IPMA-EXAM BUNDLE
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The Ultimate IPMA-SCP flashcards ACCURATE 100%(Graded A)
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The Ultimate IPMA-SCP flashcards ACCURATE 100%(Graded A) 
 
 
Barriers and Resistance to Change - ANSWER - loss of security or status 
- inconvenience 
- distrust or uncertainty 
- cognitive dissonance 
 
Steps to reduce resistance to change - ANSWER 1. Be prepared 
2. Clarify Purpose 
3. Explore concerns 
4. Legitimize concerns 
5. Reflect others' statements 
6. Respond actively 
7. Get closure 
8. Establish follow-up 
 
Six dangers of the neutral zone [during a change process] - ANSWER 1. Anx...
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